bajji's Privacy Policy — Your Information Is Our Responsibility
The security of your personal information at bajji is our top priority — we keep your data protected through SSL encryption and fair play assurance.
This privacy policy applies to all users of the bajji platform. When you use bajji's website, create an account, or use our services, you agree to the terms of this policy. Please read this document carefully, as it provides detailed information about our practices regarding your personal data, our policies, and your rights.
bajji is committed to ensuring a safe and reliable online gaming environment for Bangladeshi players. Protecting the privacy of personal information is an integral part of that commitment.
What Information We Collect
bajji collects information from users in various ways. The types of information collected are described in detail below:
1.1 Information You Provide Directly
When you register an account on bajji or use our services, you voluntarily provide the following information:
- Full name and contact details (email address, mobile number)
- Date of birth (for age verification — only users aged 21 and above may use the platform)
- Verification information related to your national ID card or passport
- Financial information, such as your bKash, Nagad, or Rocket mobile number, or bank account details
- Information provided in support requests
1.2 Automatically Collected Information
Certain information is collected automatically while you use the bajji platform:
- IP address and device identification information
- Browser type and operating system information
- Activity logs on the platform — such as login times, gaming history, and financial transaction records
- Session and preference data collected through cookies and similar technologies
Purpose of Data Use
bajji uses the information collected for the following legitimate purposes:
- Account management and verification: To confirm your identity and age and to maintain account security.
- Financial transaction processing: To process deposit and withdrawal requests via bKash, Nagad, Rocket, or bank transfer.
- Service improvement: To improve the platform's performance and user experience.
- Fraud prevention: To detect irregular activity and ensure the security of the platform.
- Responsible gaming support: To identify potentially problematic gaming patterns and provide support to users.
- Communication and support: To respond to your inquiries or complaints and to send important account-related notifications.
- Legal compliance: To meet applicable legal obligations and follow regulatory guidance.
Data Sharing and Disclosure
bajji does not sell or rent your personal information to third parties. However, information may be shared in certain circumstances:
3.1 Service Provider Partners
We work with trusted third-party service providers to operate the platform, such as payment processors, cybersecurity providers, and cloud hosting services. These partners are given access only to the information necessary to provide their services and are contractually bound to uphold bajji's privacy standards.
3.2 Legal Obligations
If disclosure of information is legally required to comply with a court order, government directive, or applicable law, bajji will meet that obligation.
3.3 Fraud and Security
If account fraud, money laundering, or threats to the platform's security are detected, relevant information may be shared with the appropriate authorities.
Data Security Measures
bajji applies industry-standard technical and organizational measures to protect your information:
SSL Encryption
All data transfers are encrypted using SSL/TLS protocols, protecting your information from unauthorized access.
Secure Data Storage
Your personal and financial information is stored on encrypted servers and can only be accessed by authorized personnel when necessary.
Access Control
Access to data is restricted through role-based controls. Each staff member can only access information relevant to their responsibilities.
Regular Security Reviews
Our systems' security is regularly reviewed and tested so that new threats can be addressed promptly.
Please keep in mind that no transmission of information over the internet or digital storage is entirely risk-free. bajji makes every effort, but complete security cannot be guaranteed.
Cookie Policy
bajji's website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.
5.1 Cookies We Use
- Essential cookies: These cookies are essential for the platform's core functions, such as maintaining login sessions and security.
- Functionality cookies: Used to remember your preferences, such as language selection and display settings.
- Analytics cookies: Collect information about platform usage to help improve the quality of our services.
5.2 Cookie Control
You can control or disable cookies through your browser settings. Please note that disabling essential cookies may affect some of the platform's functionality.
Data Retention Period
bajji retains your personal information only for as long as necessary:
- While your account is active, and for a defined period after account closure as required by applicable legal obligations.
- Financial transaction records are generally retained for a longer period, as this may be necessary for fraud investigation and regulatory compliance.
- Support request and communication records are kept for a defined period to ensure service quality.
Once the need to retain data has ended, bajji securely deletes or anonymizes the information.
User Rights
As a user of bajji, you have the following rights regarding your personal information:
Right to Know
You have the right to know what information we are collecting and using about you.
Right to Correction
You have the right to request correction of inaccurate or incomplete information stored in your account.
Right to Erasure
In certain circumstances, you have the right to request deletion of your personal information, although legal obligations may impose limitations on this.
Right to Object to Processing
The right to object to the processing of your information for specific purposes, particularly in the case of marketing communications.
To exercise any of the above rights, please contact bajji's support team. We will make every effort to fulfil your request as promptly as possible and within legal limits.
Protection of Minors' Information
bajji strictly provides services only to individuals aged 21 or above. We do not knowingly collect personal information from minors. If we become aware that a minor is using our services, that account will be closed immediately and the associated information will be deleted. If you believe a minor is using our platform, please notify our support team.
International Data Transfers
bajji's servers and third-party service providers may be located outside Bangladesh. Where your information is transferred outside Bangladesh, we ensure that such transfers take place under appropriate safeguards. All of our international partners are contractually bound to uphold privacy standards equivalent to those in this privacy policy.
Third-Party Websites and Services
bajji's platform uses third-party software from game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe. These providers have their own privacy policies. bajji is not responsible for the privacy practices of third parties, but we work only with trusted and recognized partners. For payment services — the privacy policies of bKash, Nagad, and Rocket will apply.
Policy Changes and Updates
bajji may update this privacy policy from time to time. If any significant changes are made, we will inform you via a notification on the platform or to your registered email. Continued use of bajji after changes have been made will indicate that you have agreed to the updated policy.
The "Last Updated" date shown at the top of this page always reflects the date of the most recent change.
Responsible Gaming and Privacy
bajji takes responsible gaming seriously. We may use information about your gaming patterns if it appears you may need support. This use of information is solely for your wellbeing — not for any commercial purpose.
To learn more about responsible gaming, visit our Responsible Gaming page.
Contact Us
If you have any questions or concerns about this privacy policy, or if you wish to exercise your data rights, please contact bajji's support team.