🛡️ Safe & Responsible Gaming

bajji's Responsible Gaming — Your protection is our priority

Play for fun, stay within your limits. bajji is always by your side to ensure a safe, aware, and enjoyable gaming experience.

What is responsible gaming and why does it matter?

Online gaming is a form of entertainment — it is never a solution to financial problems. bajji believes that every player's gaming experience should be enjoyable, controlled, and informed. When gaming crosses the boundary of entertainment and becomes a habit, it can affect other areas of life.

We have built tools and features into our platform to help you manage your own gaming limits. These features and the necessary guidelines are detailed below.

Awareness is the most powerful tool in preventing problem gaming. bajji always places its players' mental wellbeing and financial safety above the gaming experience.

  • Use gaming for entertainment, not as a source of income.
  • Set a daily budget in advance and do not exceed it.
  • Do not try to recover losses by doubling your bets.
  • Prioritise spending time with family or friends over gaming.
  • Never play with borrowed money.

21+ Age Verification

bajji is for people aged 21 and over only. To create an account or game on our platform, you must be at least 21 years old.

  • Keeping minors (under 18) away from gaming is both a legal and ethical responsibility.
  • We verify age through identity verification.
  • Parents should use parental controls on shared family devices.
  • Do not share your login details with anyone else.
For Ages 21+

Our Protection Tools

The tools below can be used directly from your account settings to keep your gaming experience entirely in your own hands on bajji.

Deposit Limit

Decide in advance how much you will deposit per day, per week, or per month. Once a limit is set, reducing it takes effect immediately; increasing it takes 24 hours, giving you time to reconsider your decision.

Time-Out Feature

If you feel you need a short break, temporarily close your account for a set period — from 24 hours up to 6 weeks. During this time you will not be able to log in to your bajji account.

Self-Exclusion

If you want to stay away from gaming for a longer period, use the self-exclusion tool. Your account can be closed for any duration from 3 months up to permanently. The support team is always ready to help with this process.

Loss Limit

Gaming will stop automatically once you have lost more than a set amount. Set a daily, weekly, or monthly loss limit and be assured you will never lose more than the amount you have chosen.

Reality Check

At set intervals bajji will show you a brief message — how long you have been playing and your total profit or loss. This keeps you informed about your gaming session.

24/7 Support

If you have any concerns or problems with gaming, bajji's support team is ready to help in Bengali, seven days a week, twenty-four hours a day. Contact us via live chat or email — we are always here.

Warning Signs of Problem Gaming

If you notice the signs below, it means gaming is having a negative impact on your life. In this situation, take a break right away and do not hesitate to ask for help if you need it.

  • You are spending beyond your budget and feeling regret.
  • You keep coming back to play in order to recover money you have lost.
  • You are spending time on gaming that should be for family or work.
  • You are lying or hiding things about your gaming.
  • You are playing with borrowed money.
  • You feel restless or irritable when you are not playing.
  • You are unable to control the amount you play.

Check Yourself

Ask yourself the questions below. If two or more answers are "yes", speak with bajji's support team.

  • Did you spend more than you planned last month?
  • Has gaming caused you to fall behind on any bills?
  • Are family or friends concerned about your gaming?
  • Have you tried to stop gaming but been unable to?
  • Is gaming affecting your peace of mind?

Remember: asking for help is not weakness — it takes courage.

How to Use the Protection Tools

After logging in to bajji, these tools can be activated in a few simple steps from your account settings.

1

Log In to Your Account

Access your account from the bajji Login page and click the profile icon in the top right corner.

2

Find the Responsible Gaming Section

From the Settings menu, select the "Responsible Gaming" option.

3

Set Your Preferred Limits

Set your deposit limit, loss limit, or reality check interval and save.

4

Activate Time-Out or Self-Exclusion

For a longer break, choose the time-out or self-exclusion option. The support team is ready to help you with this if needed.

5

Confirm the Changes

Reducing a limit takes effect immediately. A waiting period applies for increasing a limit or lifting a time-out.

6

Contact Us if You Need Help

If you are unsure about the settings or need urgent assistance, contact us via live chat or at [email protected].

Help & Contact

Do not face gaming problems alone. bajji's responsible gaming team is always ready to listen and help. Our support is available in both Bengali and English.

Your privacy is fully protected. All conversations related to seeking help are kept strictly confidential.

Live Chat — available 7 days a week, 24 hours a day
Support is provided in Bengali and English

Any responsible gaming request — deposit limit, self-exclusion, or account closure — is processed by us with the highest priority.

Mental Health & Recovery

Professional support is very effective in overcoming problem gaming. bajji encourages you to seek help from mental health services available in Bangladesh.

Remember:

  • Gaming is entertainment, not a life goal.
  • Acknowledging a problem and asking for help is the first step.
  • Talk openly with family and friends.
  • Do not hesitate to see a professional counsellor.
  • bajji always wishes you well.

Responsible Gaming — FAQ

Log in to your bajji account, go to the Settings menu, and set your deposit limit from the "Responsible Gaming" option. Daily, weekly, or monthly limits can be set separately. Reducing a limit takes effect immediately. A waiting period applies if you want to increase a limit.

On bajji, self-exclusion can be set for a minimum of 3 months up to permanent exclusion. During the exclusion period you will not be able to log in to your account and will not receive any promotional communications. Contact the support team directly for assistance with this.

A time-out is a short-term break — typically from 24 hours up to 6 weeks. Once the period ends, your account is reactivated automatically. Self-exclusion is long-term — 3 months or more — and even after the period ends, a separate process is required to reactivate your account.

No. bajji is for people aged 21 and over only. Age is verified at registration, and identity verification may be requested in any case of doubt. Minors are not permitted to use this platform.

bajji's support team is available 24 hours a day via live chat and email ([email protected]). We can help with steps such as deposit limits, self-exclusion, or account closure. We also recommend seeking support from professional mental health services.

When reality check is enabled, you will receive a pop-up notification at set intervals — for example every 30 minutes, 1 hour, or 2 hours. It will show how long you have been playing and the total amount you have won or lost. This information helps you make a conscious decision to continue or stop your gaming session.

Play Safe, Enjoy

Enjoy bajji responsibly. Set your limits, stay informed, and contact us whenever you have a problem.

Log In to bajji

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